3 Employee Types: How Can they Affect Staffing Agencies?

3 Employee Types How Can they Affect Staffing AgenciesA recent study has categorized Americans into three separate categories of workers, each with their own specific workplace characteristics. As we break down the report, don’t hesitate to install your Staffing Direct Hire Insurance while we examine how these findings could potentially affect your staffing agency.

The 2013 State of the American Workplace Report, conducted by Gallup, polled an excess of 25 million Americans on employee engagement. The breakdown of employees is as follows:

  1. Engaged Employees- These workers are inspired by their work and drive innovation for their company. They feel a strong connection and bond with their company and are passionate about their work. These account for approximately 30% of American workers.
  2. Disengaged Employees- These employees essentially just go through the motions of their work but are not motivated to put forth any passion or energy. These employees constitute the majority of the workplace at approximately 50%.
  3. Actively Disengaged Employees- The most unproductive type of employee, these workers just kill time on the job, are unhappy, and undermine engaged employee’s accomplishments. These employees have the tendency to contribute to shrinkage, call in sick frequently, and monopolize manager’s time. Unfortunately, these workers comprise 20% of the American workforce.

So, how do you spot these types of employees? Although any variation of disengaged employees historically do their jobs and what is asked of them, they hardly go above and beyond, exceed any expectations, or contribute innovative ideas to their organization. This doesn’t necessarily mean that these employees aren’t capable of success within that establishment, but they are not motivated to excel. Recruiter.com states that disengaged and actively disengaged employees cost U.S. companies an average of $450 to $550 billion each year. With that said, something needs to change!

Identifying which employees could benefit from becoming more engaged include determining productivity, contribution, and individual morale. Addressing these characteristics can minimize the liability risk of claims brought on to your staffing agency for placing disengaged direct hires to your clients. At World Wide Specialty Programs, we specialize in providing comprehensive insurance for staffing agencies like yours. With over 50 years of experience, we know firsthand the risks involved with staffing industry operations. To learn more about how we can serve your specific insurance needs, contact our specialists today at (877) 256-0468.