Should Reference Checks be Taken Seriously?

Should Reference Checks be Taken SeriouslyAlthough it seems like the easier thing to do, don’t make your HR team do the reference check. If you feel like you’ve found the best candidate for the position, it’s important to conduct a reference check. In addition, make sure you’re protected with a Direct Hire Insurance policy.

According to an article from, Robert Half, there are five things to remember when conducting an efficient reference check.

  1. It’s a good idea to tell interviewees that a reference check will be part of the process. Not only will this promote accurate answers, but it will encourage honesty in interviews. Those candidates with weaker references will keep themselves out of the process early, which in turn saves you time and money.
  1. The best person that knows what you’re looking for is you. Although your HR department might be great, it’s better to do it yourself. You never know what you may discover about a candidate that might change your mind.
  1. Pick up the phone and avoid email. It’s likely that you’ve misinterpreted an email once before; don’t make that mistake this time. You want to be able to read someone by their tone and that’s hard to pick up in writing. It also develops the most honest answer.
  1. Do not come in with full force during a reference check. Make it a natural conversation that will invoke natural responses. Ask about how they work together first before diving into the more blunt questions.  
  1. Check social media. A candidate’s social platform says a lot about who they are. You don’t want to be hiring someone who has bashed their previous boss on Twitter. You might also find mutual, professional contacts.

At World Wide Specialty Programs, we understand that wrongful acts can occur while performing direct hire or permanent placement service. Our policy provides coverage for the insured and their staff. We strive to protect the insured from claims brought on by both the hiring and placed employee. For more information on how we can assess your insurance needs, call us today at (877) 256-0468.