Staffing Firms: Leveraging Technology to Their Advantage

The year 2020 has brought in challenges most of us never expected. Several establishments, businesses, and organizations were greatly affected. To survive in spite of the global pandemic, drastic changes have been made to adapt to the current situation. For instance, a huge portion of the workforce for most businesses have embraced the work-from-home lifestyle. Going online, getting digital, and leveraging technology is what sets apart the businesses who crashed during these difficult times and those who have prevailed.

Leveraging Technology

Those who have looked into leveraging technology as a vital business continuity strategy even before the pandemic are the ones who have survived today. Incorporating digital transformation is not something new for most staffing firms. Moreover, the situation at present proactively encourages staffing agencies to fully embrace innovations offered by technology. Here are vital tips that your staffing firm clients should take heed of when leveraging on technology.

Challenge the norm

The key is in always believing there are still areas which to improve. Are there methods or tools they can use to avoid redundancy and allow your clients to save time and effort? Revisiting workflow processes on regular intervals not only helps the company identify gaps, but also encourages a solution-driven mindset and attitude towards all types of challenges, no matter how big or small. Keeping an open mind and understanding that what works now may not necessarily be the best approach allows people to think outside of the box and welcome unorthodox or innovative ideas.

Invest well

There are a lot of staffing firms that exist today who have learned to trust technology. They understand that software, servers and systems that serve them well can cost more, but they embrace this fact and consider it as a good investment. They know that systems that are slow cause downtime and drag everyone down. The best of the best survive because they invest early in the game and trust their employees to appreciate and make use of what solutions they have to their advantage.


Staffing firms have always worked in a fast-paced environment. There is the need to complete assessments, interviews, process forms, schedule meetings and more. If they’re stuck in their old ways, they’re still going to be dealing with a lot of paperwork, long lines and overtime. Technology offers various ways they can do better at what they do without having to spend extra time completing these tasks.

There are tools that allow interviews to be conducted online. Conference platforms make it possible to schedule meetings with a group of people. Online tools allow firms to capture information and process them in less than a bat of the eye. The faster they do things accurately, the faster they meet their goals.

Automate Systems

If there is a way they could automate a system, staffing firms should be encouraged to do so. Automation reduces stress and anxiety brought about by having to do numerous, repetitive and time-consuming tasks. The staff can then focus their attention on less trivial matters and zone in on what is driving revenue and growth to the staffing firm. This can lead to a boost in staff morale and better work performance.

There are various forms of automations and tools which could help drive this. The possibilities are endless when it comes to using technology to automate processes within a company. With a good automation strategy in place, this can propel the company’s performance into greater heights.

There are competitors in every field. Those who step up to the challenge and do what they can to adapt and evolve are the ones who remain standing until the end. Staffing agencies who embrace the times and evolve through technology stand a better chance. Technology is the biggest differentiator. Whoever is faster, more accurate, and more efficient gets to outplay everyone else.

High speed networks, cloud technologies, and other offerings must be embraced and fully absorbed by the system to function to a staffing agency’s advantage. Don’t hesitate and invest early. With proper training, guidance and support, the agency will come out strong, highly effective as a unit to reckon with.

About World Wide Specialty Programs

For the last 50 years, World Wide Specialty Programs has dedicated itself to providing the optimal products and solutions for the staffing industry. As the only insurance firm to be an ASA commercial liability partner, we are committed to that partnership and committed to using our knowledge of the industry to provide staffing firms with the best possible coverage. For more information about Staffing Professional Liability Insurance or any other coverage, we have available to protect your staffing business, give us a call at (877) 256-0468 to speak with one of our representatives.